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A city and its people

VOL. IX ISSUE X October 2002

 

Come together

by Nayana Kathpalia

Other articles in this issue

Editorial

Two commissioners and a city
Aruna Chakravorty

Policeman, police thyself
Aruna Chakravorty

The road to the city
Dr Shankar Vishwanath

Cleaning up the neighbourhood
Julian Tellis

Cleaning up the garden city
Kathyayini Chamaraj

Pratham – preparing the very young
Farida Lambay

Citizens’ initiatives on health
Sandhya Srinivasan

Reality check
Pankaj H Gupta

Refractive Index
Human Index

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Things can change for the better only if people come together. CitiSpace shares its experience and its progress in the work it has done in the area of encroachment

The dictionary meaning of the word ‘encroach’ is “make gradual inroads on others’ territory rights” or “intrude/usurp on …”. The inference then is that encroachment is illegal. It is when trespass takes place without permission, it is when areas meant for specified uses are intruded upon with impunity and put to other, not rightful, uses.

However, there is also ‘legal’ encroachment. Legal, because the very authorities in whom the ownership of the land is vested, use it for purposes other than what it was meant for.  Maybe this is not strictly ‘encroachment’, but because of the fact that it is misused rather than rightfully used, we believe it can be correctly labeled as “legal” encroachment.

CitiSpace (Citizens’ Forum for Protection of Public Spaces), as its name suggests, is committed to the protection of all Public Open Spaces – footpaths, playgrounds, recreation grounds, beaches, mangroves, and so on – and advocates their rightful use.

CitiSpace had its beginnings in a small initiative called the Clean-Up Churchgate project where four resident associations and a non – governmental organisation got together to clean up Churchgate. It organised, amongst other things, a second cleaning of the area around Churchgate station, installation of dustbins and distribution of educational material which highlighted the need for cleanliness and hygiene. However, it was soon clear to the group of six representing these associations, that a true clean-up in Churchgate and the rest of the city required an urgent addressing of the hawker problem. Thus, in June 1998, was born the Citizens’ Forum for Protection of Public Spaces. That it answered a widely felt need is clear from the fact that in ten days its membership had grown to include twenty-eight organisations. Today, in its new avatar of CitiSpace (re-named in July 2001), it boasts a membership of 500 resident associations, community-based organisations, non-government organisations, trade/commercial establishments and individuals in most of Mumbai’s 24 Wards.

The immediate issue which brought people together to form CitiSpace was the encroachment of the city’s pavements by hawkers. Pavements are meant for pedestrians, or so we believe, and this was corroborated by a 1985 Supreme Court judgement on the Hawker matter, which said, “Public streets… are meant for the use of the general public. They are not laid to facilitate carrying on private trade or business.” However, the hawkers and the implementing authorities thought otherwise. The pavements of Mumbai became the illegal business premises of both. The hawkers, because most of them did not have licenses, and the authorities, because they were using the hawkers illegality to extort their daily hafta instead of finding a system to legitimise a certain number and removing the others. By turning a blind eye to their illegality they gave the hawkers a false sense of security.

While this vintage nexus blossomed, citizen apathy continued. It was only when an ill-conceived plan of the municipal corporation of Greater Mumbai (MCGM) for zoning hawkers into hawking/non-hawking zones saw “pitches” being marked out in their quiet neighbourhoods that suddenly there was intense resident activity – meetings with authorities, protests and finally approaching the Court. CitiSpace soon realised that this apathy on the citizen’s part had to be addressed. One of the reasons for this malaise was the lack of information about their rights, particularly at the local wards’ level. The refrain always was: the municipality says this cannot be done; the police say this is the law; what can I do? It is the job of the authorities; we pay our taxes, etc. etc. The mai-baap syndrome has always been there, and was being exploited to the hilt by unscrupulous politicians and the authorities.

The hawker matter saw citizens speaking out and coming together, albeit tentatively. CitiSpace virtually grew into an organisation by virtue of its Core Group gathering relevant information, editing and simplifying it for the layperson, and disseminating it to its members and anyone who called for it. It empowered people to begin approaching their ward offices for resolving local problems and being able to authoritatively say that this was their due. It began working, perhaps only sporadically, but enough to embolden others to follow.

CitiSpace too went to court on the hawker matter, but with a difference. Unlike all the other petitioners it asked for a holistic solution to the problem to benefit the whole city. It sought that the municipal corporation of Greater Mumbai implement the 1985 Supreme Court order and form a hawking/non-hawking zone scheme, which would address the concerns of both citizens and hawkers. CitiSpace is not against hawking and asks only for a system within the law. It has been a long and arduous three years and no final resolution is yet available, with the matter still in the Supreme Court.

CitiSpace’s agenda grew, and more and more citizens participated. It became clear that empowering citizens to take up issues close to their heart and locale is a great catalyst. ‘Ownership’ of one’s area and a sense that one is here to stay motivates like nothing else does, as the benefits accrued will be there for one’s future generations. The refrain of “I am alone, no one helps, etc.” continues. However, many have formed resident associations or just groups of three or four and set forth on their mission. Little successes help and more people join. This is how CitiSpace’s membership has grown. Our members are individuals and organisations who have their own agenda and work locally in their own areas. The common thread binding them all is their concern for Public Open Spaces – even if it’s only their Public Open Spaces. CitiSpace empowers them with relevant information, interacts with them and supports them in their dealings with the local and central authorities. In many cases it was a small group wanting to protect their local recreation ground that made CitiSpace respond. CitiSpace forwarded to them the required information to enable them to make an informed decision and move in the right direction towards fulfilling their goal.

The other areas where CitiSpace has tried to empower citizens to deal with problems are the protection of mangroves, encroachment and noise pollution in the name of religion, the slum rehabilitation scheme’s draconian application to Public Open Spaces and No Development zones, and, finally, hoardings which are in Public Open Spaces in spite of clear MCGM guidelines.

This article does not delve into the subject of inefficiency of the administration, corruption, political interference – even patronage – and such negatives for a specific reason. These seem to be here to stay, for the moment at least. Hence, the imperative need for citizen activism. Citizen apathy has to vanish and all citizens must play their role in urban renewal. The ills are there for all of us to see and it helps little to moan about them; it will help greatly if we all exercised our democratic rights.

It is clear what the way ahead has to be vigilance, determination, focus, knowledge, civil behaviour, patience and dogged perseverance, at all times. Not always in this order but always within the parameters of the law and with a holistic approach to the citizens and their needs. It is in the hands of the citizens, or should be in the hands of the citizens, to nudge the authorities to do the right thing by them and their area. This can only happen once the authorities realise that citizens know their rights, know what they are talking about, and that this awareness has been consolidated into a cohesive group action. It is only then that any fundamental change will take place. This is important. The authorities can be very dismissive of a lone voice, stating that such views are not representative, and often play citizens against one another.

Goals should be small and realistic. This will yield quick results and lend credibility to the group. The temptation to take on larger issues is very real and understandably so. Mumbai’s problems and the accompanying rampant corruption have grown beyond the level of acceptability and sometimes there seems to be no end in sight. Fortunately, now there are established groups citywide who are trying hard to address citywide issues. Their strength must come from locally active groups to demonstrate to the authorities that citizens mean business and are becoming a force to reckon with. In this age of vote bank politics this is vital. Politicians’ plans and views are determined by numbers. Unfortunately, today, our numbers can still not be classified as a force.

At CitiSpace, we often joke that there are only two ways we would be “out of business” so to speak – if all Public Open Spaces get encroached leaving nothing to protect, or CitiSpace protects them all leaving nothing to encroach upon! Perhaps the latter is what citizen groups all over Mumbai should seek to do for their localities, so that together we shall prevail and, hopefully, succeed in being collectively “out of business”!

Nayana Kathpalia, co-convenor of CitiSpace, is involved with residents’ associations and voluntary groups working towards civic regeneration of urban areas. She can be contacted at ctspace@vsnl.com

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People's Power

Nariman Point Churchgate Citizens' Association (NPCCA)

The NPCCA is a residents’ association which has been active for over 20 years. When the issue of hawking and non-hawking zones came up and several roads in this area were designated as non-hawking zones because of their proximity to Churchgate station, it was just two people from the area who decided to take upon themselves the implementation of the MCGM scheme. It took a while for them to convince their association that this was do-able, to plan their strategy, to involve a few more people and, finally, some of the corporate bodies of the area. Armed with a focussed agenda, they approached the assistant municipal commissioner of their ward and convinced him to allow NPCCA to adopt the pavements of two roads – J Tata Road and D Wachha Road – according to the MCGM Scheme.



Before and after: action by NPCCA cleaned up this locality in Churchgate

On 1 November 2001, this project got under way with private security in place, financed by the stakeholders and working in partnership with the MCGM, which removed the hawkers from the area, rehabilitating the licensed ones in hawking zones. Of course, there have been many ups and downs, some threats by the hawkers, non-performance by the police most of the time and the breakdown of the MCGM machinery. This has not deterred the resident group, which tackles all these problems with as much fortitude as possible in the circumstances. The NPCCA example is indeed very heartening and one to emulate. Undertaken a year ago, these two roads still remain encroachment- and hawker-free. 

Guzdar Scheme Residents’ Trust

Two residents of the Guzdar Scheme area in Santacruz (West) met by chance at a meeting and realised they were neighbours. They got talking and decided to do something regarding civic issues in their area, which covered 200 buildings with about 5,000 residents. Gradually, they formed a team, and in early 1998 began holding Sunday meetings in the building garage. Initially, three to four people attended the meeting; to date these meetings continue till today but with at least 15 to 20 residents attending them. They called themselves the Guzdar Scheme Residents’ Association then, and now are a registered public charitable trust.

The Association’s agenda was to get rid of over 40 ‘encroachers’ from their ‘pavements’ who were ‘hawking’ through organised outlets. The hawkers had obtained ‘stays’ from the city civil court, and with the connivance of the MCGM were operating without let or hindrance. The association researched and obtained the details of the city civil court references and organised a young local lawyer who agreed to take the case for a token fee and an assurance from them that they would pay when able. They ‘intervened’ as legitimate residents who were directly affected by the nuisance, encroachment, illegal activities and so on. They successfully argued the case, got the ‘stays’ vacated and the cases ‘dismissed’.

The Trust encourages residents to initially lodge their ‘grievance’ with the MCGM or the police and others, with a copy of the acknowledged document to them. They then take care of the follow-up by co-ordinating with different agencies. This methodology has worked well and they have worked closely with CitiSpace ever since they became members in 1998. They derived strength and information from CitiSpace, and CitiSpace in turn sees the Trust and its work as a great inspirational story to motivate its members.

The Trust’s activities also cover traffic decongestion in their area and making their area near-garbage free by propagating the ‘wet’ and ‘dry’ segregation schedule. Their greatest achievement has been their battle with the authorities regarding flooding of their locality even during non-monsoon months at high tide. This is the result of the entire western side of their waterfront being encroached upon by over 8,000 illegal slum-dwellers. For over four years they have persistently knocked on every conceivable door, be it MCGM or ministry of environment & forests (as the ‘mangroves’ have been destroyed by encroachment), or the government of Maharashtra, or the collector (as the land belongs to him), or anyone who cared to listen. The ‘media’ has been supportive, as several detailed articles have appeared over a period of time. The association has even threatened to consider “withholding” payment of ‘property tax’ as rate-payers were suffering due to neglect and inaction of the MCGM.  Nothing worked.

Cleaning the mess: a member of Guzdar Association; illegal hutments in Guzdar Baug in the background
Courtesy: India Today

Finally, the Trust filed a writ petition in the High Court making the MCGM, the state government, the central government and the slum rehabilitation authority respondents. There have been over 25 court hearings after which an interim order was given directing the authorities to immediately remove the 172 huts built over the nullah, with a rehabilitation plan for those who qualified because of the 1 January 1995 cut-off date.

Details of this are being worked out between the trustees and the state government under direction of the court. Those who do not qualify have already been evicted. The matter will continue in court till the encroachment of 8,000 plus huts in the CRZ area is dealt with.

The Guzdar Scheme saga is one of focus and determination. It is about a team of a few residents who, with co-operation from all the rest, was determined to free their area of encroachment. They began small but are now a formidable force – stakeholder power at its best!                          - NK